Therapies that are provided are not covered by medical insurance, nor do we process insurance. At Efe Health, so we can provide you with the choice of up-to-date, evidence-based medical therapy to help optimize your health, we do not accept any medical insurance.

To ensure the best results for our patients on BHRT, at Efe Health we use a specialized compounding pharmacy to make medications specifically for you. Our compounding pharmacies do not accept insurance. We will work with you to ensure the medication is as affordable to you as possible.

Our services are offered on an annual basis, which may be renewed each year. The enrollment fee covers all office and/or telemedicine visits, unlimited phone calls, and unlimited access to our patient portal, where patients may send messages and ask questions.

The yearly retainer enrollment fee covers Dr. Chrisnel Jean's monitoring, adjusting, and prescribing hormone therapy, ordering and reviewing lab work, and our availability for your optimization needs during business hours as listed.

We will be happy to send you a copy of our contract if you would like to review it and make sure you understand all of the costs involved in our program. We're also pleased to offer a generous discount on our annual enrollment fees to military, police, and firefighters.

Common signs of low testosterone include:

• Low libido and sexual dysfunction
• Persistent fatigue and lack of motivation
• Weight gain, especially around the midsection
• Loss of lean muscle mass
• Mood swings, irritability, or depression
• Decreased stamina and endurance
• Insulin resistance and elevated cholesterol

If you're experiencing any of these, we recommend calling the office to schedule an initial BHRT consultation and lab work to explore your hormone health.

At Efe Health, we believe that optimal health goes beyond lab values. While a simple blood test can measure testosterone levels, the “normal” reference range often reflects averages drawn from a population that may not represent true wellness—typically older individuals or those already experiencing health issues. That's why normal doesn't always mean optimal.

We take a more personalized approach. In addition to lab results, we carefully consider how our patients feel. Low testosterone can manifest in a variety of symptoms, including:

• Reduced libido and sexual performance
• Decreased motivation and energy
• Persistent fatigue and mood changes
• Weight gain and loss of lean muscle mass
• Lower stamina and endurance
• Insulin resistance and elevated blood lipids
• Increased visceral and subcutaneous fat

Your well-being is our priority. We look beyond the numbers to help you feel your best—physically, mentally, and emotionally.

Ideal candidates for TRT are individuals experiencing symptoms of low testosterone, such as:

• Fatigue and low energy
• Decreased libido or sexual performance
• Mood changes or depression
• Weight gain and muscle loss
• Reduced stamina and endurance

A thorough evaluation—including lab testing and a detailed health history—is essential to determine if TRT is appropriate.

Yes. TRT has been safely used in both men and women since the 1940s. When prescribed and monitored by experienced physicians using evidence-based practices, TRT has a strong safety profile and proven effectiveness.

At Efe Health, we don't believe in one-size-fits-all solutions. Every patient is unique—and so is their care. Our treatment plans are personalized based on:

• Your symptoms and goals
• Medical history and current health conditions
• Lab results and hormone levels
• Your response to therapy over time

Not at all. While testosterone is often associated with male health, women also produce and benefit from balanced testosterone levels. TRT, which is used off-label in women, can help women experiencing symptoms such as fatigue, low libido, mood changes, and muscle loss—especially during perimenopause and menopause.

We closely monitor your progress through:

• Follow-up visits every 3–4 months after your initial BHRT consultation office visit
• Lab testing, obtained and reviewed as needed
• Symptom tracking and patient feedback
• Adjustments to dosage and delivery method as needed
• Ongoing communication with your care team

Our goal is to ensure safe, effective, and personalized results.

Yes, we do. At Efe Health by Doc. CJ, we offer secure telemedicine appointments to provide flexibility and privacy for our patients. However, your initial BHRT (Bioidentical Hormone Replacement Therapy) consultation must be completed in person at our clinic. Once established, all follow-up BHRT visits can be conducted virtually, allowing us to accommodate your schedule while maintaining high-quality care.

We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. This courtesy allows us to better serve all patients and respect our providers' time. If you need to make changes, please contact our office as soon as possible.